Contact Us

Customs Information Line

Telephone number: 0800 - 0143

Telephone number from abroad: + 31 45 574 30 31

Opening hours: Monday through Thursday from 8.00 to 20.00 hours. Friday from 8.00 to 17.00 hours.

National Customs Helpdesk

Tax Administration & international issues

Cross-Border Employment and Enterprise team (GWO)

Addresses of customs and tax offices (only available in Dutch)

Tax Administration

Complaints and disputes

Address

Postbus 3070
6401 DN HEERLEN

Please note:

It is unfortunately not possible to send an e-mail to Customs.

Private

• Travel baggage
• Internetpurchases
• Removal goods
• Excise duties and consumption taxes
• Private motor vehicle and motorcycle tax (BPM)

Business

• Entry
• Import
• Export
• Storage
• Transport of goods
• Excise duties and consumption taxes
• Private motor vehicle and motorcycle tax (BPM)
• Safety, health, economy and environment (VGEM)