- National Customs Helpdesk
National Customs Helpdesk
Telephone: (055) 577 66 55
Open on weekdays during office hours from 8.00 to 17.00 hrs.
You can the call the National Customs Helpdesk for assistance with the following:
- technical and content (tax)-related questions about the automated delivery and processing of:
- Sagitta Import and Export declarations
- NCTS/Transit declarations
- the Sagitta Entry declarations
- questions about Import Levies, Volume II
- to request the following:
- the Licence for electronic data interchange for incoming goods
- the Licence for electronic data exit
- the Licence for electronic import declaration
- the Licence for electronic transit declaration
- the Licence for electronic export declaration
Please note:
Do not call the National Customs Helpdesk outside of office hours, except in urgent and pressing situations, such as serious malfunctions. Your call will be transferred automatically to a stand-by employee.
