Contact information

• Call 0800-0143

  For callers in the Netherlands.

• Call +31 55 538 53 89

  For callers outside the Netherlands.

• Send us an e-mail

  For business use only.

• LinkedIn

  For help with business questions.

• Facebook

  For help with personal questions.

• Instagram

  For help with personal questions.

Opening hours Douane Contact Center (DCC)

For general questions or questions about the status of your declaration:

• Monday to Friday from 07:00 to 23:00.
• On public holidays and at weekends from 08:00 to 16:30.

For business questions:

• Monday to Friday between 08:00 and 17:00.
• Closed at weekends and on public holidays.

Social media

• Monday to Friday from 08:00 to 16:30.
• Closed at weekends and on public holidays.

Learn more about

• Foreign investment desk
• Our bank account numbers
• Changing your business address
• Expertise Centre for Cross-border Authorisations
• Disagreement with Dutch Customs
• Reporting fraud