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Where to go with questions about DMS
Publication date 03-11-2025 | Last update 03-11-2025 |
Want to know more about DMS? Read this page for more information and links that will help you.
Customs National Helpdesk
Do you have technical questions? Please contact the Dutch Customs National Helpdesk.
Are you a software developer? Go to the information from the Dutch Customs Support Centre for Software Developers on the Dutch Customs National Helpdesk website.
Umbrella organisations
You may also put your questions to your umbrella organisation, which also provides support in respect of communications about the coming changes.
- Evofenedex (only available in Dutch)
- TLN (only available in Dutch)
- Fenex (only available in Dutch)
- VNO-NCW (only available in Dutch)
- Vemobin (only available in Dutch)
- VOTOB (association of Dutch tank storage compagnies)
- ADS (only available in Dutch)
- VNTO/VRTO (only available in Dutch)
National Committee on Trade Facilitation (NCTF, ODB in Dutch)
A feedback group with representatives of the business community has been set up with the aim of properly implementing all the changes. The changes for the business community as a result of the arrival of DMS are the subject of discussion in this group.
More information about providing data
The transition form AGS and/or G(S)PA to DMS means that declarants must provide different data. You can read the announcement in the Staatscourant (Government Gazette, only available in Dutch).
General questions
Do you have a general question about AGS, your IIAA licence or DMS? Telephone the commercial contact of the customs office in your region.