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  1. Collecting goods faster from Dutch terminals

    02-09-2025 -
    Information page
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    Containers and trailers that are being unloaded in a Dutch port must be stored in a Temporary Storage Facility (TSF) in accordance with the Customs licence of the terminal. It is an obligation that applies...

  2. Forms, explanantions brochures temporary storage

    02-09-2025 -
    Information page
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    In the Union various rules apply to the temporary storage of goods. We have listed the forms and explanations that you need. Space for temporary storage Certainty Other

  3. New process for temporary storage

    02-09-2025 -
    Information page
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    Are you importing goods from outside the EU into the European Customs Union? The temporary storage process is changing. Read here what the changes are for:

  4. Temporary storage of goods explained

    02-09-2025 -
    Information page
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    With temporary storage non-Union goods are stored for a short period, awaiting placement under a customs procedure or re-export of the goods. Temporary storage of goods is possible: Will you not immediately place goods with...

  5. Trader sealing

    02-09-2025 -
    Information page
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    The 'Authorisation to use a Seal of a Special Type' allows you to use seals of a special type that deviate from the regular seals used by the customs authorities. You may use the seals...

  6. Forms, explanations and brochures transit of goods

    02-09-2025 -
    Information page
     - 

    Searching for more information about transit of goods? Here you find the emergency procedures, overview of forms, brochures and explanations. Emergency procedures Electronic messaging Authorised Consignor (ACR) Authorised issuer T2L(F) (ACP) Authorised Consignee (ACE) Authorised...

  7. Transit of goods

    02-09-2025 -
    Information page
     - 

    If you want to transport goods from a country outside the EU into the EU you are allowed to do that under customs supervision by using the Customs Transit Procedure. Sometimes you also need to...

  8. Forms, explanations and brochures exit of goods

    02-09-2025 -
    Information page
     - 

    Different rules apply to exit. We have compiled a list of the forms and explanations you may require. Emergency procedures Forms and explanations More information?

  9. AES: EU exit changes

    02-09-2025 -
    Information page
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    Do you export goods that leave the European Union (EU)? Or are you a software developer working on the systems registering such goods? The EU Exit (Single Window) process changes. These changes are called 'AES...

  10. Exit of goods explained

    02-09-2025 -
    Information page
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    If goods are leaving the customs territory of the European Union, we refer to it as 'exit'. View the main steps involved in the exit of goods:

  11. Forms, explanations and brochures entry of goods

    02-09-2025 -
    Information page
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    Searching for more information about entry? Here you find the emergency procedures, overview of forms, brochures and explanations. Emergency procedures Forms and explanations Electronic messaging EORI Also see

  12. ICS2: new process for entry of goods

    02-09-2025 -

    Do you import goods from outside the EU to the European Customs Union? The process of entry is changing. This applies to: More information

  13. Entry of goods explained

    02-09-2025 -
    Information page
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    Customs checks and promotes the safety of goods traffic crossing external borders of the European Union (EU). It is the task of Customs to prevent dangerous goods entering the Netherlands (or entering the EU via...

  14. Contact

    02-09-2025 -

    Contact information Opening hours Douane Contact Center (DCC) For general questions or questions about the status of your declaration: For business questions: Social media Learn more about

  15. Safety

    02-09-2025 -
    Information page
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    What are the tasks of Customs regarding the security in the European Union? That information is given in this part of the website. Weapons and Ammunition Act The Weapons and Ammunition Act sets out to...

  16. Environment

    02-09-2025 -
    Information page
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    What are the tasks of Customs in the area of the Environment? That information is given on this part of the website. Imports and exports of radioactive substances and nuclear materials The import, export and...

  17. Health

    02-09-2025 -
    Information page
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    What are the tasks of Customs regarding the health of the people of the European Union? That information is given in this part of the website. Product safety Numerous goods are subject to conditions upon...

  18. Economy

    02-09-2025 -
    Information page
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    What are the tasks of Customs in the area of the economy? That information is given in this part of the website. Strategic goods Strategic goods are goods of which export, import and transit to...

  19. Central Import and Export Office (CDIU)

    02-09-2025 -
    Information page
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    The export, import and transit of strategic goods and strategic services are strictly bound by rules. In many cases, you require a licence or you must submit a notification. Central Import and Export Office (CDIU)...

  20. VGEM: tasks and responsibilities

    02-09-2025 -
    Information page
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    Customs monitors the import, export and transport of goods. Customs also monitors compliance with the rules concerning safety, health, economy and environment (abbreviated as VGEM). VGEM - tasks and responsibilities Dutch Customs In all of...

  21. Gifts from abroad

    02-09-2025 -
    Information page
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    Are you, as a private individual, receiving a gift from a friend abroad? Or a promotional gift from a company? Then you may have to pay costs when the courier delivers it to you. When...

  22. Where is my parcel?

    02-09-2025 -
    Information page
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    Have you received a message that your parcel is with Customs, or do you see this in Track & Trace? This is not correct. Transport companies handle the import and submit customs declarations for you....

  23. Order online outside the Netherlands

    02-09-2025 -
    Information page
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    Are you ordering online from a foreign online store? Here you find information and tips. Additional costs Always keep in mind additional costs if you buy something from an online shop outside the European Union...

  24. How do I reclaim VAT on my purchases?

    02-09-2025 -
    Information page
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    Do you live outside the EU? And did you make purchases during your stay in the EU that you are taking with you in your luggage to a country outside the EU? Then you can...

  25. Restricted/prohibited to import or export

    02-09-2025 -
    Information page
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    Restricted/prohibited to import or export Not everything can be brought into the Netherlands, or taken with you from the Netherlands. For example a restricted number of goods and animals or €10,000 or more in liquid...