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Companies that meet the requirements of Dutch Customs* can apply for an AEO authorization. Authorised Economic Operator (AEO) status offers companies advantages in international trade. The extent to which a company is granted facilities for...

Triple Helix stands for the cooperation between Government, the Business Community and Science. Under the flag of Top Sector Logistics (Dutch government policy for bolstering the logistic strength of the Netherlands), we work closely together...

Serving businesses and citizens also means proactively providing them with information so that they can meet their obligations and know their rights. The information we provide is correct and complete. We ensure that our systems...

Dutch Customs try to find the right balance between customs supervision and trade facilitation. Speed and predictability are essential in this respect. Our aim is to implement robust controls, but with as little administrative hassle...

With a view to impeding the logistic process as little as possible, the Netherlands follow a 'Coordinated Border Management’ approach. This centres on two principles: the Single Window and the One-Stop Shop. The Single Window...

Technological developments continue apace, along with relentless increases in the flow of declarations. This is why Dutch Customs are under constant pressure to innovate, to make processes more efficient, and to render controls more effective...

The blue flow of goods for unknown businesses: in principle, Dutch Customs performs checks at the border, based on risk selection and risk analysis. The green flow of goods for proven reliable market participants: Dutch...

The Customs National Tactical Centre (DLTC) plays an important role in the collection and processing of data. The objective is correct risk selection. The risk selection is also used by other enforcement agencies. The Netherlands...

In the event of a dispute, there are a number of options: a complaint, an objection (first degree of appeal) or an appeal. If you are not satisfied about action taken by Dutch Customs, you...

Coordinated Border Management means:

Our core values are: trust, service provision, risk-oriented and collaboration. For example, we are in cyclical contact with representatives of all links in the logistics chain through the Customs Business Consultation (ODB) forum. Together with...

Speed and predictability are very important in facilitating international trade. We are very much aware of the task we have as Dutch Customs in promoting the competitive position of the Netherlands and the EU. Recent...

Balance between supervision and trade facilitation Speed and predictability are very important in facilitating international trade. Interactive governance With a view to impeding the logistic process as little as possible, the Netherlands follows a 'Coordinated...

Mission and responsibilities The primary task of the Customs Administration of the Netherlands is to supervise the cross-border movement of goods. For who do we work Our duties are laid down in European and national...

About us

From 1 December 2025, you will no longer be able to submit Entry Summary Declarations (ENS) via ICS1 (DMF). This will only be possible via ICS2.

This information is for companies that have a 'Vergunning overdracht rechten en plichten bijzondere bestemming' (Authorisation for Transfer of rights and obligations under the End-use Procedure). The English text is intended as a support. The...

In the Emergency procedure ICS2 (Entry) by sea, you can read what the emergency procedure is and when you can use the emergency procedure. Download Use Adobe Reader to view the PDF. The program can...

This Annual Report gives an overview of the major topics that were discussed during the consultation meetings of the National Committee on Trade Facilitation (Overleg Douane Bedrijfsleven, ODB) in 2023. The report also focuses on...

This Annual Report gives an overview of the major topics that were discussed during the consultation meetings of the National Committee on Trade Facilitation (Overleg Douane Bedrijfsleven, ODB) in 2021. The report also focuses on the progress...

This document sets out how you as authorisation holders SPA (Written Periodic Declaration) or GPA (Automated Periodic Declaration) make declarations in the DMS (Customs Declarations Management System). There are three ways of doing this. Download...

The Customs Administration of the Netherlands and the business sector regularly consult on the flow of goods entering and exiting the EU. These meetings take the shape of the National Committee on Trade Facilitation (NCTF)....

In accordance with the customs authorisation of the container terminal, containers being unloaded in Dutch ports are to be placed in a Temporary Storage Facility (TSF). This manual is to help the relevant party in...

Do you suspect an infringement of intellectual rights? Here you find the explanatory notes about the subject. These explanatory notes address the following topics: Also see our page about Counterfeit goods (for business customers). Download Use Adobe...

This document provides an overview of the volumes and deployment of people and resources. Download Use Adobe Reader to view the PDF. The program can be downloaded from the Adobe website. We are not responsible...