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  1. Flow of goods

    06-10-2025 -
    Information page
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    The blue flow of goods for unknown businesses: in principle, Dutch Customs performs checks at the border, based on risk selection and risk analysis. The green flow of goods for proven reliable market participants: Dutch...

  2. DLTC

    06-10-2025 -
    Information page
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    The Customs National Tactical Centre (DLTC) plays an important role in the collection and processing of data. The objective is correct risk selection. The risk selection is also used by other enforcement agencies. The Netherlands...

  3. Disputes

    06-10-2025 -
    Information page
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    In the event of a dispute, there are a number of options: a complaint, an objection (first degree of appeal) or an appeal. If you are not satisfied about action taken by Dutch Customs, you...

  4. Coordinated Border Management (CBM)

    06-10-2025 -
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    Coordinated Border Management means:

  5. Cooperation

    06-10-2025 -
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    Our core values are: trust, service provision, risk-oriented and collaboration. For example, we are in cyclical contact with representatives of all links in the logistics chain through the Customs Business Consultation (ODB) forum. Together with...

  6. Balance supervision trade facilitation

    06-10-2025 -
    Information page
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    Speed and predictability are very important in facilitating international trade. We are very much aware of the task we have as Dutch Customs in promoting the competitive position of the Netherlands and the EU. Recent...

  7. How we work

    02-10-2025 -
    Information page
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    Balance between supervision and trade facilitation Speed and predictability are very important in facilitating international trade. Interactive governance With a view to impeding the logistic process as little as possible, the Netherlands follows a 'Coordinated...

  8. What we do

    02-10-2025 -
    Information page
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    Mission and responsibilities The primary task of the Customs Administration of the Netherlands is to supervise the cross-border movement of goods. For who do we work Our duties are laid down in European and national...

  9. About us

    02-10-2025 -
    Information page
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    About us

  10. System information

    25-09-2025 -
    Information page
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    Would you like to know more about our declaration systems? You can find more information about the various systems below.

  11. Customs Information Line: 0800 0143 (free of charge)

    11-09-2025 -
    Information page
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    You can call this number if you have any questions about customs matters, such as Internet purchases, buying souvenirs abroad and import tariffs. Calling from abroad? Please dial: +31 55 538 53 89. Opening hours You can reach us...

  12. RSS feeds

    11-09-2025 -
    Information page
  13. Process applying for customs authorisation

    09-09-2025 -
    Information page
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    Our customs authorisations overview explains exactly how to apply for an authorisation: via the EU portals or using an application form. Apply for an authorisation via the EU portals From 1 May 2019, you can apply via the EU...

  14. OLAF collects information from DVA and AES

    09-09-2025 -
    Information page
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    OLAF, the European Anti-Fraud Office, collects information on goods movements for customs control purposes through its Import, Export, and Transit Directory (IET). This information is gathered from the declaration systems DVA (Customs Transport Application) and...

  15. X-ray scan

    09-09-2025 -
    Information page
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    Customs does not charge any costs for scanning and physically inspecting a container. However, you as declarant must make the scan or inspection possible by Customs. The actions that are required for this will be...

  16. Customs checks

    09-09-2025 -
    Information page
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    Here you find more information about the checks Dutch Customs carries out. X-ray scan Customs does not charge any costs for scanning and physically inspecting a container. However, you as declarant must make the scan...

  17. Customs representation

    04-09-2025 -
    Information page
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    Planning tot act as a customs representative? Read the rules applicable to you when acting as a customs representative. There are three different ways to make declarations for someone else: You act as a customs...

  18. Report excise fraud

    04-09-2025 -
    Information page
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    In the Netherlands, we levy excise duty on alcoholic beverages, tobacco products and motor fuels. Do you suspect fraud with these products? Report this as soon as possible to Customs.  This is how you recognise...

  19. Tariff (Douane Tarief Voorziening)

    02-09-2025 -
    Information page
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    In the Tariff (DTV) database, you can find import duty tariffs and (overviews of) other schemes that apply to import and export of goods. The information is updated every day, so you always have the...

  20. Calculation tools

    02-09-2025 -
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    Do you want to check an exchange rate or look up rates and commodity codes in Tariff Manual? See below.

  21. Customs manual

    02-09-2025 -
    Information page
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    The Customs Manual (Douane Handboek) lists the laws with which you can be confronted. And our procedures. The Union Customs Code (UCC) took effect on 1 May 2016. The Customs Manual has been adapted to...

  22. EFTA countries

    02-09-2025 -
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    EFTA countries are part of the European Free Trade Association (in Dutch EVA). EFTA countries Signatories to the Convention on a community regulation for Customs transport There are also a number of third countries that...

  23. EU countries

    02-09-2025 -
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    Countries which are member states of the European Union are called EU countries or EU member states. Non-EU countries are all countries that are not a member state of the European Union. EU countries All...

  24. Overview EU-Countries and EFTA-countries

    02-09-2025 -
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    Check which countries are members of the European Union (EU) and which of the European Free Trade Association (EFTA). EU countries EFTA countries

  25. Overview emergency procedures

    02-09-2025 -
    Information page
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    Malfunction in the computer link with Customs? Or malfunction of the computer systems at Customs or in your company? The emergency procedure describes what you can do to your logistics process account. Entry Import These emergency...