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Flow of goods
06-10-2025 -The blue flow of goods for unknown businesses: in principle, Dutch Customs performs checks at the border, based on risk selection and risk analysis. The green flow of goods for proven reliable market participants: Dutch...
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DLTC
06-10-2025 -The Customs National Tactical Centre (DLTC) plays an important role in the collection and processing of data. The objective is correct risk selection. The risk selection is also used by other enforcement agencies. The Netherlands...
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Disputes
06-10-2025 -In the event of a dispute, there are a number of options: a complaint, an objection (first degree of appeal) or an appeal. If you are not satisfied about action taken by Dutch Customs, you...
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Coordinated Border Management (CBM)
06-10-2025 -Coordinated Border Management means:
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Cooperation
06-10-2025 -Our core values are: trust, service provision, risk-oriented and collaboration. For example, we are in cyclical contact with representatives of all links in the logistics chain through the Customs Business Consultation (ODB) forum. Together with...
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Balance supervision trade facilitation
06-10-2025 -Speed and predictability are very important in facilitating international trade. We are very much aware of the task we have as Dutch Customs in promoting the competitive position of the Netherlands and the EU. Recent...
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How we work
02-10-2025 -Balance between supervision and trade facilitation Speed and predictability are very important in facilitating international trade. Interactive governance With a view to impeding the logistic process as little as possible, the Netherlands follows a 'Coordinated...
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What we do
02-10-2025 -Mission and responsibilities The primary task of the Customs Administration of the Netherlands is to supervise the cross-border movement of goods. For who do we work Our duties are laid down in European and national...
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About us
02-10-2025 -About us
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System information
25-09-2025 -Would you like to know more about our declaration systems? You can find more information about the various systems below.
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Customs Information Line: 0800 0143 (free of charge)
11-09-2025 -You can call this number if you have any questions about customs matters, such as Internet purchases, buying souvenirs abroad and import tariffs. Calling from abroad? Please dial: +31 55 538 53 89. Opening hours You can reach us...
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RSS feeds
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Process applying for customs authorisation
09-09-2025 -Our customs authorisations overview explains exactly how to apply for an authorisation: via the EU portals or using an application form. Apply for an authorisation via the EU portals From 1 May 2019, you can apply via the EU...
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OLAF collects information from DVA and AES
09-09-2025 -OLAF, the European Anti-Fraud Office, collects information on goods movements for customs control purposes through its Import, Export, and Transit Directory (IET). This information is gathered from the declaration systems DVA (Customs Transport Application) and...
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X-ray scan
09-09-2025 -Customs does not charge any costs for scanning and physically inspecting a container. However, you as declarant must make the scan or inspection possible by Customs. The actions that are required for this will be...
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Customs checks
09-09-2025 -Here you find more information about the checks Dutch Customs carries out. X-ray scan Customs does not charge any costs for scanning and physically inspecting a container. However, you as declarant must make the scan...
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Customs representation
04-09-2025 -Planning tot act as a customs representative? Read the rules applicable to you when acting as a customs representative. There are three different ways to make declarations for someone else: You act as a customs...
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Report excise fraud
04-09-2025 -In the Netherlands, we levy excise duty on alcoholic beverages, tobacco products and motor fuels. Do you suspect fraud with these products? Report this as soon as possible to Customs. This is how you recognise...
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Tariff (Douane Tarief Voorziening)
02-09-2025 -In the Tariff (DTV) database, you can find import duty tariffs and (overviews of) other schemes that apply to import and export of goods. The information is updated every day, so you always have the...
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Calculation tools
02-09-2025 -Do you want to check an exchange rate or look up rates and commodity codes in Tariff Manual? See below.
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Customs manual
02-09-2025 -The Customs Manual (Douane Handboek) lists the laws with which you can be confronted. And our procedures. The Union Customs Code (UCC) took effect on 1 May 2016. The Customs Manual has been adapted to...
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EFTA countries
02-09-2025 -EFTA countries are part of the European Free Trade Association (in Dutch EVA). EFTA countries Signatories to the Convention on a community regulation for Customs transport There are also a number of third countries that...
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EU countries
02-09-2025 -Countries which are member states of the European Union are called EU countries or EU member states. Non-EU countries are all countries that are not a member state of the European Union. EU countries All...
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Overview EU-Countries and EFTA-countries
02-09-2025 -Check which countries are members of the European Union (EU) and which of the European Free Trade Association (EFTA). EU countries EFTA countries
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Overview emergency procedures
02-09-2025 -Malfunction in the computer link with Customs? Or malfunction of the computer systems at Customs or in your company? The emergency procedure describes what you can do to your logistics process account. Entry Import These emergency...