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How we work
Publication date 02-10-2025 | Last update 28-10-2025 |
Balance between supervision and trade facilitation
Speed and predictability are very important in facilitating international trade.
Interactive governance
With a view to impeding the logistic process as little as possible, the Netherlands follows a 'Coordinated Border Management’ approach.
Cooperation
Our core values are: trust, service provision, risk-oriented and collaboration.
Flow of goods
The blue flow of goods for unknown businesses. The green flow of goods for proven reliable market participants. The yellow flow of goods for smart and secure logistics chains..
Coordinated Border Management (CBM)
Coordinated Border Management (CMB) means 3 things.
Innovation
Technological developments continue apace, along with relentless increases in the flow of declarations. This is why Dutch Customs are under constant pressure to innovate.
Triple Helix
Triple Helix stands for the cooperation between Government, the Business Community and Science.
Pushing boundaries
Dutch Customs try to find the right balance between customs supervision and trade facilitation. Speed and predictability are essential in this respect.
Customs National Tactical Centre (DLTC)
The Customs National Tactical Centre (DLTC) plays an important role in the collection and processing of data.
Services
Serving businesses and citizens also means proactively providing them with information so that they can meet their obligations and know their rights.
Disputes
In the event of a dispute, there are a number of options: a complaint, an objection (first degree of appeal) or an appeal.