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Customs Information Line: 0800 0143 (free of charge)
Publication date 11-09-2025 | Last update 30-10-2025 |
You can call this number if you have any questions about customs matters, such as Internet purchases, buying souvenirs abroad and import tariffs.
Calling from abroad? Please dial: +31 55 538 53 89.
Opening hours
You can reach us Monday to Friday from 7 am to 11 pm and Saturday and Sunday from 8 am to 4:30 pm.
Do you want to know where your parcel is?
Unfortinately Customs does not have this information. Contact your postal or courier company for the whereabouts of your parcel.
Customs telephone numbers for businesses
Dutch Customs has various telephone numbers for commercial clients. Select the number depending on your question.