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Waiver of payment
17-04-2026 -If you are unable to pay your tax assessment, you can apply for a waiver of payment. If you meet the conditions, the amount owed may be waived in full or in part. Waiver of...
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Payment reminder
17-04-2026 -If you do not pay a tax assessment (on time), you will receive a payment reminder. A reminder is a letter in which we ask you to pay a tax assessment. Reminder fees We charge...
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Enforcement order
17-04-2026 -If you do not pay a tax assessment (on time), you will receive a payment reminder. After that, you have 2 weeks to pay. If you still do pay within this period, you will receive...
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Tax penalty order (FSB)
17-04-2026 -If you bring goods into the EU from a non-EU country and do not comply with the rules, you may receive a tax penalty, also known as a Fiscale Strafbeschikking (FSB). What is a tax...
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Payment request (UTB)
17-04-2026 -Are you bringing goods from countries outside the EU? Then you might receive a payment notice, also known as Uitnodiging tot Betaling (UTB). What is a payment notice (UTB)? A payment notice is a letter...
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Payment extensions
17-04-2026 -Payment extensions for individuals Have you received a tax assessment but cannot pay it on time? We are committed to helping you stay current with your payments. You can also check for yourself which options...
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Payments
17-04-2026 -Payments to the Customs Administration of The Netherlands
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How do I pay?
17-04-2026 -There are several ways you can pay the Customs Administration of The Netherlands. Online banking You can transfer the amount to the bank account number stated in our letter. Customs owns two account numbers: Always...
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Reporting fraud involving Customs
13-03-2026 -Do you have information about fraud related to Customs matters? If so, please report it. On this page, you can read how to do so.
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Passports and travel advices
09-12-2025 -Dutch Customs only checks goods. Passport and identity card checks, visa checks and other checks of persons at national borders are conducted in the Netherlands by the Royal Netherlands Marechaussee. If you have any questions...
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Importing cultural goods
05-12-2025 -From 28 June 2025, stricter rules apply to certain cultural goods from outside the European Union (EU). If you import them, you need an import licence or importer's declaration. What are cultural goods? Examples of...
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Sitemap
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Letter to buyers of controlled substances
10-11-2025 -If you received this letter, we may have intercepted controlled substances in a package addressed to you. 'You are receiving this letter because Dutch Customs have intercepted controlled substances in a package or letter addressed...
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Deployment Window Application
04-11-2025 -Is your company a road or rail carrier with a Dutch EORI number and do you enter goods into the EU? Then you must request a deployment window. Do this as quickly as possible. In...
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ICS2: new process for entering goods by road or rail
04-11-2025 -Do you import goods from outside the EU into the European Customs Union by road or rail? Then the Import Control System 2 (ICS2) may affect your business. This page explains the situation in the...
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Account numbers
03-11-2025 -Account numbers We have two bank account numbers. The account for payments is shown in the message we sent you. In most cases, this is NL42 INGB 0000 0649 33. Is a different account number...
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Where to go with questions about DMS
03-11-2025 -Want to know more about DMS? Read this page for more information and links that will help you. Customs National Helpdesk Do you have technical questions? Please contact the Dutch Customs National Helpdesk. Are you a...
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CDIU in general
30-10-2025 -The Customs Central Import and Export Office (CDIU) is responsible for providing information about and the issue of licences for the import and export of goods and services. Customs supervises the import and export of...
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Foreign investment desk
28-10-2025 -Are you based abroad and want to invest in the Netherlands? Or are you a foreign start-up with questions about Dutch and European tax and customs laws and rules? If so, please contact our Foreign...
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Press information
28-10-2025 -Are you a journalist looking for information about the Dutch Customs Administration? Then please contact: For urgent matters outside of office hours please call: +31 88 15 80 080.
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Travellers on board private ocean-going pleasure craft and private aircraft
16-10-2025 -Are you entering the Netherlands and the European Union on board a private ocean-going pleasure craft or private aircraft? If so you are permitted to take 'other goods' with you without being liable for import...
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Mission and responsibilities
06-10-2025 -Dutch Customs - Mission and responsibilities The primary task of the Customs Administration of the Netherlands is to supervise the cross-border movement of goods. Our strategic objectives are: Tax payment We levy and collect import...
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For who do we work
06-10-2025 -Our duties are laid down in European and national legislation and regulations. We carry out enforcement duties for: Dutch Customs also collaborate with the Dutch Coastguard. This is a unique partnership, carrying out both services...
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European legislation
06-10-2025 -Customs legislation and regulations are for the most part drawn up by the European Union. Current customs legislation, defined in the Union Customs Code (UCC), came into force on 1 May 2016. Further work is planned in...
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Portals
06-10-2025 -An example of the coordinated approach involved in CBM (Coordinated Border Management) is the application of the Maritime Single Window (MSW) and the Air Single Window (ASW). We have linked our Entry, Exit and Provisioning...