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  1. Handling fee for e-commerce

    01-10-2026 -

    Do you submit declarations for e-commerce goods from countries outside the European Union (EU)? If so, you will have to pay a European handling fee of € 2. The fee is expected to take effect...

  2. Paying import duties for e-commerce

    01-10-2026 -

    Since 1 July 2026, declarants must pay € 3 in import duties for e-commerce shipments from outside the European Union (EU) with a value of up to € 150. Before 1 July, these parcels were...

  3. VAT rules for e-commerce

    01-10-2026 -

    Do you sell goods from outside the European Union (EU) directly to consumers within the EU? If so, VAT rules apply to you. Paying VAT in the correct country Is your shipment worth up €...

  4. Submitting an import declaration for e-commerce

    01-10-2026 -

    Are you submitting an import declaration for goods sold online? If those goods are being imported into the European Union (EU), you must comply with the Customs rules for e-commerce. DECO or DMS Use the...

  5. Timeline for new e-commerce rules

    01-10-2026 -

    The European Union is changing the rules for importing e-commerce goods. Below are the most important changes in the coming years. 2026 Expected on 1 November 2027 Expected in February 2028

  6. What counts as e-commerce?

    01-10-2026 -

    Customs uses the term e-commerce to refer to shipments of goods that are sold online to consumers in the European Union (EU), for example, through a web shop or online platform. E-commerce shipment A shipment...

  7. E-commerce

    01-10-2026 -

    E-commerce

  8. Bringing goods from unlawful Israeli settlements

    21-09-2026 -
    Information page
     - 

    From 22 September 2026, you may not bring goods from unlawful Israeli settlements into the Netherlands. This also applies to goods in your personal luggage. Before you travel, check where a product comes from. Which...

  9. Temporary sanctions decree unlawful settlements in territories occupied by Israel

    10-09-2026 -
    Information page
     - 

    From 22 September 2026, the Netherlands will ban the import, purchase and sale of goods from illegal Israeli settlements through a new trade measure. These goods may not be sold on the Dutch market.

  10. Online shops adapt their procedures following the introduction of the the €3 customs duty

    03-09-2026 -
    News
     - 

    Since July and August, online retailers appear to have been importing their goods into the European Union (EU) in a different way. Dutch Customs has seen a significant drop in the number of small parcels,...

  11. Make the necessary adjustments to your customs software for Centralised Clearance 

    27-07-2026 -
    News
     - 

    Companies that want to use Centralised Clearance must update their customs software so they can submit customs declarations using a Centralised Clearance authorisation.

  12. Customs seized more cocaine and less cannabis in the first half of 2026 as criminals use increasingly diverse smuggling methods

    16-07-2026 -
    News
     - 

    Customs' half-year figures for 2026 show higher cocaine seizures, lower cannabis interceptions, and efforts to combat tobacco smuggling.

  13. Bringing alcohol from abroad

    14-07-2026 -

    Are you looking to bring alcohol from abroad? In that case, you must take into account the maximum quantities you may carry duty-free. If you bring in more than the permitted duty-free quantity, you must...

  14. Bringing cigarettes or tobacco from abroad

    14-07-2026 -

    Do you want to bring cigarettes or tobacco from abroad? Then keep in mind the maximum quantities you can bring for personal use duty-free. If you bring more than the permitted duty-free quantity, you must...

  15. DECO users will need eHerkenning, starting 5 August

    01-07-2026 -
    News
     - 

    Companies that use the DECO declaration system for e-commerce goods will receive a monthly invoice for customs duties starting August 5th. You can view this invoice by logging in to Mijn Douane with eHerkenning.

  16. Temporary Storage Declaration (ATO) for Union goods ends for Regular Shipping Services (RSS)

    01-06-2026 -
    News
     - 

    The requirement to lodge a Temporary Storage Declaration (ATO) for Union goods ends for those who hold an authorisation to maintain a Regular Shipping Service (RSS).

  17. Payment reminder

    17-04-2026 -
    Information page
     - 

    If you do not pay a tax assessment (on time), you will receive a payment reminder. A reminder is a letter in which we ask you to pay a tax assessment. Reminder fees We charge...

  18. Waiver of payment

    17-04-2026 -
    Information page
     - 

    If you are unable to pay your tax assessment, you can apply for a waiver of payment. If you meet the conditions, the amount owed may be waived in full or in part. Waiver of...

  19. Enforcement order

    17-04-2026 -
    Information page
     - 

    If you do not pay a tax assessment (on time), you will receive a payment reminder. After that, you have 2 weeks to pay. If you still do pay within this period, you will receive...

  20. Tax penalty order (FSB)

    17-04-2026 -
    Information page
     - 

    If you bring goods into the EU from a non-EU country and do not follow the rules, you may receive a tax penalty order (FSB). What is a tax penalty order (FSB)? A tax penalty...

  21. Payment request (UTB)

    17-04-2026 -
    Information page
     - 

    Are you bringing goods from countries outside the EU? Then you might receive a payment notice, also known as Uitnodiging tot Betaling (UTB). What is a payment notice (UTB)? A payment notice is a letter...

  22. Payment extensions

    17-04-2026 -
    Information page
     - 

    Payment extensions for individuals Have you received a tax assessment but cannot pay it on time? We are committed to helping you stay current with your payments. You can also check for yourself which options...

  23. Payments

    17-04-2026 -
    Information page
     - 

    Payments to the Customs Administration of The Netherlands

  24. How do I pay?

    17-04-2026 -
    Information page
     - 

    There are several ways you can pay the Customs Administration of The Netherlands. Online banking You can transfer the amount to the bank account number stated in our letter. Customs owns two account numbers: Always...

  25. Reporting fraud involving Customs

    13-03-2026 -
    Information page
     - 

    Do you have information about fraud related to Customs matters? If so, please report it. On this page, you can read how to do so.