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Do you bring goods into the EU by sea from outside the EU? By 1 October 2026, you must submit your declaration for temporary storage (ATO) via the Single Window for maritime and air transport...

What you can do if you are dissatisfied with how we treated you. Or if you do not agree with our decision.

Personal belongings include any items that are meant for personal use by you or your family. Think of items such as: Goods that are used for work as a manufacturer, retailer, or service provider are...

This list of rates shows the rates required for a declaration of excise duty and consumption taxes or an application for refund of excise duty. Downloaden Use Adobe Reader to view the PDF. The program...

If you received this letter, we may have intercepted controlled substances in a package addressed to you. 'You are receiving this letter because Dutch Customs have intercepted controlled substances in a package or letter addressed...

Is your company a road or rail carrier with a Dutch EORI number and do you enter goods into the EU? Then you must request a deployment window. Do this as quickly as possible. In...

Do you import goods from outside the EU into the European Customs Union by road or rail? Then the Import Control System 2 (ICS2) may affect your business. This page explains the situation in the...

We have two bank accounts numbers. The account for payments is shown in the message we sent you. In most cases, this is NL42 INGB 0000 0649 33. Is a different account number shown, and...

If your business address is changing, you need to report this to the Chamber of Commerce. Does your company also deal with the Dutch Customs Administration? Then also provide your new address to your Customs...

Want to know more about DMS? Read this page for more information and links that will help you. Customs National Helpdesk Do you have technical questions? Please contact the Dutch Customs National Helpdesk. Are you a...

The Customs Central Import and Export Office (CDIU) is responsible for providing information about and the issue of licences for the import and export of goods and services. Customs supervises the import and export of...

Are you based abroad and want to invest in the Netherlands? Or are you a foreign start-up with questions about Dutch and European tax and customs laws and rules? If so, please contact our Foreign...

Are you a journalist looking for information about the Dutch Customs Administration? Then please contact: For urgent matters outside of office hours please call: +31 88 15 80 080.

Find the locations, addresses and opening hours of all our customs offices and service desks across the Netherlands. Find your closest office Download office list Warning!  Please note! This document is only available in Dutch.

The Automated Export System (AES) will change on 15 December 2025 at 12:00 am (midnight). This happens because the European Union (EU) will move from the AES Transition Period to the AES Post-Transition Period.

Are you entering the Netherlands and the European Union on board a private ocean-going pleasure craft or private aircraft? If so you are permitted to take 'other goods' with you without being liable for import...

Dutch Customs - Mission and responsibilities The primary task of the Customs Administration of the Netherlands is to supervise the cross-border movement of goods. Our strategic objectives are: Tax payment We levy and collect import...

Our duties are laid down in European and national legislation and regulations. We carry out enforcement duties for: Dutch Customs also collaborate with the Dutch Coastguard. This is a unique partnership, carrying out both services...

Customs legislation and regulations are for the most part drawn up by the European Union. Current customs legislation, defined in the Union Customs Code (UCC), came into force on 1 May 2016. Further work is planned in...

An example of the coordinated approach involved in CBM (Coordinated Border Management) is the application of the Maritime Single Window (MSW) and the Air Single Window (ASW). We have linked our Entry, Exit and Provisioning...

In order to process the logistics flow efficiently, we have built high-tech inspection centres at both the Port of Rotterdam and Schiphol International Airport. At the Joint Inspection Center (JIC) at Schiphol Airport and the State Inspection...

It is important for foreign companies that are considering locating themselves in the Netherlands or importing goods to receive good, reliable information in advance on economic customs regulations, technical issues and fiscal requirements. That is...

Dutch Customs have their own laboratory. This scientific knowledge centre carries out sample analysis using high-specification equipment and specialist knowledge. The results are interpreted to create classification opinions for goods and for the assessment of...